A recently carried out software update to stabilize the battery performance of the Pixel 4a had an unexpected side effect: Some Pixel 4A owners report that their telephones can hardly keep a load. There is a particularly outrageous example RedditWhere a user reported that the screen time of his phone had dropped from seven hours with a single load to just 30 minutes.
Problems with the battery performance of the Pixel 4a
Early this month Google has published a detailed document Explains the software update of Pixel 4a on Android 13. In the case of Pixel 4a, however, Google has decided to advance a software update to ensure more stable battery performance. However, the restriction is that this can lead to a shorter battery life and a slower charging process.
In the document, Google said: “For some devices (” affected devices “), the update contains new battery management functions to improve the stability of the battery power, so that the battery may keep up between the loading processes. Users of affected devices can also do this. Also note other changes, such as: B. a reduced charging capacity or changes in the way the battery level display of your phone shows your battery capacity. ”This means that some Pixel 4A users remain with telephones that can hardly be able to withstand a load.
Google’s solution for problems with the Pixel 4a battery
The company offered Pixel 4A owners who are affected by this software update, some options: a free battery change, a one-time payment of $ 50 or a credit of $ 100, which you have for a new pixel phone from Google.
Reddit users seem to have had it good experiences With battery changes, some of them reported that they had made it in less than two hours. Most people have recommended to hand in their device personally to ensure the shortest possible processing time and to reduce the risk of loss or damage. However, it is associated with some effort to secure the device and reset to the factory settings. Although people have their batteries exchanged without doing this, I don’t recommend it. A complete backup is an essential step if you do not want to lose data. The step to reset to the factory settings ensures that strangers cannot access all data on their unlocked phone.
How to check whether your Pixel 4a is affected
Google describes the affected Pixel 4a as “affected devices”. You can check here whether you are one of them Google Pixel support page And follow the instructions on the screen to choose one of the three solutions offered. You can either request a free battery change, apply for a credit or accept payment in cash.
