Xbox Cloud Gaming outage: This is why your queue is so long

Xbox cloud gaming The service has been down since Thursday, it said Official Xbox Support Twitter account. It seems that the service that lets you play Xbox games on phones, tablets and other devices is slowly coming back. But it’s not at 100% yet.

The Xbox Support Account tweeted announced on Thursday that it was experiencing issues with the launch of cloud gaming titles. On the Xbox status pageit revealed the issue started at 1:42 p.m. ET/10:42 a.m. PT and is still being worked on, with a resolution saying it is “pending.” The Xbox Support Account tweeted On Friday morning it was said that people trying to start a game will experience long wait times, but it shouldn’t take as long as shown.

“Users may see an incorrectly long wait time when attempting to launch a cloud gaming title,” the account said. “Our teams expect users to be able to connect faster than the increased time indicated.”

When starting a game – for example Call of Duty: Black Ops 6 – The queue page is displayed. In one case a waiting time of more than 3 hours was indicated. On normal days there are hardly any queues. If there is one, it usually takes a few minutes.

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One thread further r/xcloudthe Xbox Cloud Gaming subreddit, revealed that users were unable to play games on the service, whether on their Android, iOS, Windows, Mac, and other devices. The problem also appears to be global: people in Germany, Costa Rica and Brazil said they were unable to use the service.

Xbox Cloud Gaming is included Xbox Game Pass Ultimate membership. It’s unclear whether the influx of new Xbox owners since Christmas may have caused a problem. A decade ago, both Xbox Live and the PlayStation Network went down on Christmas, but this was attributed to a cyber attack by a hacker group.